Expert Network Help. On Your Schedule. From Anywhere.
Rogue Support is like Uber for networking. Submit a ticket describing your network issue, vetted technicians bid on it, and you pick the one you want. Remote support, nationwide, $120/hour. That's it.
No contracts. No commitments. Just expert help when you need it.
1,000+
Network Issues Resolved
5.0 across 400+ reviews
50
States Covered
1-2 hrs
Most Issues Resolved
From the creator of Crosstalk Solutions, helping people build better networks for over 10 years on YouTube.
Don't Take Our Word For It
Real reviews from real customers. Every single one pulled from actual completed tickets.
“I'd been fighting with my UniFi setup for weeks. My tech had VLANs, IoT isolation, and guest networking sorted out in under two hours. Wish I'd found this sooner.”
Mark T.
“Geek Squad wanted $200 just to come out, and they don't even do VLANs. Rogue Support fixed my entire wireless coverage issue remotely for less than that.”
Sarah K.
“I was skeptical about remote support for networking, but my technician screen-shared the whole process and explained everything. Better than having someone in my house honestly.”
James R.
“Set up my Synology NAS with proper remote access and security in one session. The bidding system let me pick a tech who actually specialized in NAS setups.”
David L.
Why Most Network Help Doesn't Work
Most support options either don't know enough, cost too much, or both. We built something different.
Actual Networking Experts
Not "general tech support." Networking specialists.
Our techs don't just reboot your router. They design VLANs, configure firewalls, optimize wireless coverage, and build networks the right way.
You Choose Your Technician
This isn't random assignment. You pick.
When you submit a ticket, qualified technicians bid on it. You see their ratings, specialties, and availability. You pick the one you want.
Equipment-Agnostic
We work with YOUR gear, not just one brand.
UniFi, Synology, Peplink, TP-Link, Netgear, Cisco Meraki, you name it. Our techs aren't locked into one ecosystem.
Transparent Pricing
$120/hour. Billed in 6-minute increments. No surprises.
You see exactly what you're paying for. No hidden fees, no "diagnosis charges," no upsells. If your issue takes 45 minutes, you pay for 45 minutes.
100% Remote. Nationwide.
No scheduling a house call. No waiting for a van.
All support is delivered remotely via screen share. That means no travel costs, no scheduling windows, and access to the best technicians in the country.
What We Actually Help With
These are the real problems people bring to us every day. If your network is giving you trouble, odds are we've fixed it before.
Get Your Network Running the Way It Should
Slow speeds, weird dropouts, devices not connecting. We'll diagnose the actual problem and fix it. Full speed testing, configuration optimization, and security hardening.
Separate Your Network Like a Pro
Keep your security cameras on their own network. Isolate your IoT devices. Set up proper firewall rules. This is what vendor support flat-out refuses to help with.
WiFi That Actually Covers Your Whole House
Dead spots in the bedroom? Garage not getting signal? We'll optimize your access point placement, channel selection, and roaming configuration.
Your Files, Your Way, Accessible Anywhere
Synology, QNAP, TrueNAS. We'll get your network-attached storage set up right. File sharing, media streaming, automated backups, and secure remote access.
Access Your Network From Anywhere, Securely
Whether you need to get into your home network from the road or set up secure remote access, we'll configure VPNs, Tailscale, WireGuard, or whatever fits.
Long-Range Connectivity, Done Right
Need to get internet to a barn, shop, or guest house? We'll help you design and configure point-to-point wireless bridges and long-range links.
Getting Started Is the Easy Part
From “my network's broken” to “my network's fixed”. Here's the whole process.
1
Describe Your Issue
5 minutes
What you do:
Fill out a quick ticket form describing your issue.
What we handle:
Your ticket gets routed to technicians who specialize in that type of problem.
2
Pick Your Technician
Bids typically come in within a few hours
What you do:
Review bids, check ratings, pick your tech.
What we handle:
Matching your issue to the right specialists, facilitating the bidding.
3
Get It Fixed
Most issues resolved in 1-2 hours
What you do:
Be available at the scheduled time with access to your network equipment.
What we handle:
The actual technical work, plus a clear explanation of what was done and why.
Already know which tech you want? You can also browse our technicians and hire someone directly.
Simple, Transparent Pricing
One rate. No minimums. Billed in 6-minute increments. A 30-minute question costs $60, not $200+ like most competitors.
For reference: Geek Squad charges $150+ just to show up. Local IT shops typically run $150-200/hour. And vendor support? They won't help you configure VLANs no matter what you pay. See full comparison →
Pay As You Go
$120
/hour
Billed in 0.1-hour (6-minute) increments
No minimum. A 30-min question costs $60
Pay after your session, not before
Perfect for one-time issues
Most popular for first-time customers
5-Hour Prepaid Block
$108
/hour
$540 prepaid for 5 hours of support
Use across multiple sessions
Great for ongoing projects
Hours don't expire
Best for home lab projects
10-Hour Prepaid Block
$96
/hour
$960 prepaid for 10 hours of support
Use across multiple sessions
Ideal for full network builds
Hours don't expire
Best value for big projects
What does $120/hour actually get you?
These are real-world estimates based on hundreds of completed tickets. Your mileage may vary depending on complexity.
Fresh Off the Wire
The latest real problems solved by real technicians.
Dead Zones in a 3,500 sq ft Home — Fixed in 90 Minutes
Customer had three UniFi access points but couldn't get signal in the master bedroom or garage. Tech reconfigured AP placement, adjusted channels, and optimized roaming settings.
4.9/5
1.5 hours · Tech: Mike
Full IoT Isolation Setup for a Smart Home
Customer had 40+ smart home devices on a flat network with no segmentation. Tech set up dedicated VLANs for IoT, cameras, and guest access with proper firewall rules.
5/5
2 hours · Tech: Sarah
Synology NAS Remote Access Without Exposing the Network
Customer wanted to access their Synology from the road but didn't want to open ports. Tech configured Tailscale with proper ACLs for secure remote access.
5/5
1 hour · Tech: James
Free: The Home Network Security Checklist
14 things you should check on your home network right now, written by the team behind Crosstalk Solutions. No fluff, no upsells, just a practical checklist you can run through in 30 minutes.
Is your router firmware actually up to date?
Are your IoT devices on a separate VLAN?
Default passwords that are still lurking
DNS settings you should change today
Guest network configuration best practices
Remote access: are you doing it safely?
And 8 more items you haven't thought about
We'll also send occasional networking tips. Unsubscribe anytime. We don't spam. We're too busy fixing networks.